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Wine Cooler Direct - Brand New Defective
We purchased a brand-new beverage cooler to store wine. The Unit has been defective since day one, we called for service giving the vendor Living Direct & Winecoolers.com the opportunity to repair. The repair tech came and told us we needed a new board. He Installed...
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1.0
I didn't like
  • Defective unit from day 1
#1058513
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I placed an order with Wine Cooler Direct, received an order confirmation and they charged my credit card. I then receive a phone call that they had a pricing error and my purchase should have been $200 more than what I paid. They offered to only increase the price by...
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#1054527
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WOW. WOW WOW WOW WOW. These guys are such JERKS!!!!! I'm absolutely shocked how bad their costumer service is. They answer the phone and deliberately don't give you a name. And then, they basically they do one of two things 1) immediately put you on hold and not come...
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Anonymous
Anonymous

So what was the complaint that caused you to call them in the first place ? You didn't say. Did you pay them for faulty or undelivered product ? You apparently called on mu...

#1053970
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I tried to order a wine rack for my boyfriend for our anniversary. I researched wine racks online for weeks until I found the perfect one that I thought he would love. Joke was on me! I ordered the rack through Wine Cooler Direct. When I placed my order, it said that...
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#1025918
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My new French door wine/beverage cooler arrived today. One side opens but the other doesn't! Appears to be locked. No instructions or owners manual was included. NO KEYS! How am I supposed to get into it??? Can't even attach handles because the only one I see is...
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2.0
I didn't like
  • No instructions or user manual
  • Unit was locked and no key provided
  • Lack of service
#871619
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60 Day Return!? Right. Just make sure you click on the small print (see our return policy). The appliance shipped with a "free shipping" promotion. The wine fridge was too big and I wanted to return for a smaller one. But then the return shipment estimate came it,...
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Anonymous
Anonymous

exact same experience - huge mess

2.3
Coronado, California
I liked
  • Easily shopped website
I didn't like
  • Exchange policy
#708593
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