Kamar Rrk
map-marker Coronado, California

Fine Print Matters

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60 Day Return!? Right. Just make sure you click on the small print (see our return policy). The appliance shipped with a "free shipping" promotion. The wine fridge was too big and I wanted to return for a smaller one. But then the return shipment estimate came it, it was $450 plus 15% restocking fee - - essentially the the price of the appliance. I'm better off throwing it away or donating it rather than let these guys sell it again. Never again will I select smaller online retailers. Amazon only for me - - these smaller shops are not worth the trouble.
View full review
Loss:
$450
Pros:
  • Easily shopped website
Cons:
  • Exchange policy
Reason of review:
Return Policy

Preferred solution: Let the company propose a solution

1 comment
Guest

exact same experience - huge mess